I just wanted to thank you again for your excellent support. Issues that arose not related to RPG-XML Suite would have brought this project to a screeching halt if not for your quick and knowledgeable response. We have similar projects on the horizon and after this experience I have the confidence that we/you can handle anything that comes up.
I just wanted to take a few moments and say thanks for the help with the web service. I have it working now and we are creating tickets from the XML data. Really cool stuff! Thanks!